Frequently asked questions

1. How does RideShots work for riders?

RideShots connects you with photographers who capture your moments while you ride. Visit our locations page to find out where and when will our photographers be. On your ride, keep an eye out for photographers' "Photo Point" signs along your route. For easier photo matching, you may snatch a QR code from the photographer's sign.

2. How do I find my photos?

After your ride, a coffee and a crocroissant, head to the RideShots.cc website. Using a QR code you scanned from a photographer's sign, by taking a selfie, or by uploading your GPX ride details, you can search for your photos taken during a ride. If a photographer captured you, your photo will be available for purchase!

3. How do I purchase my photos?

Once you've located your photos, purchasing is simple. Just select individual photos or bundles (if available), add them to your cart, and check out directly on the RideShots platform. You'll receive instant access to download your high-quality images.

4. Can I propose different locations?

Currently, our photographers work along predetermined routes (see locations page), but you can always reach out to RideShots via email at info@rideshots.cc and suggest a specific location or event, or just to say "Hi!".

5. What happens if I can't find my photo?

If you've passed a photographer and can't find your photo, check back later as images might still be processed and uploaded to the platform. If you still can't locate it, feel free to contact RideShots support at info@rideshots.cc, and we'll help you track it down.